The equipment we place, install, and keep running.

Four categories. The Cafection Emblem is a compact bean-to-cup drip brewer for most offices — up to 60 drinks per hour, three bean hoppers, three soluble canisters, and an 18.5-inch touchscreen in a cabinet under 30 inches tall. The Cafection Encore Venti is the high-capacity version for larger floors, filling a 24-ounce cup in a single brew cycle. The Bravilor Bonamat Sego is a compact bean-to-cup espresso machine for offices and lounges that want espresso drinks rather than brewed coffee. Follett supplies the ice and water dispensers.

Headcount and counter space decide it, which is what the free on-site walkthrough measures. As a rough guide: the Sego suits smaller offices and lounges wanting espresso drinks; the Emblem covers most offices of roughly 25 to 150 people from a standard counter; the Encore Venti suits larger floors and travel-mug traffic, where a 12-ounce ceiling becomes the complaint. Ice and water is added alongside any of them wherever there is a drain and a filtered supply line.

Bayline does not publish equipment prices, because how the machine is paid for depends on the location. Some accounts carry a monthly equipment rental; others have placement folded into a monthly coffee commitment. The written quote, usually within 48 hours of the walkthrough, states which model applies and what it costs.

No. Bayline Coffee Co. is an independent office coffee service operator, not a manufacturer. The Emblem and Encore Venti are products of Cafection, part of Evoca North America; the Sego is a product of Bravilor Bonamat; the ice and water dispensers are products of Follett. Bayline selects, installs, owns, and services the equipment it places, and delivers the coffee that runs through it on the same account.

Bayline does, and you call the person who installed it rather than a ticket queue. The equipment stays Bayline property: it is installed, cleaned and serviced on a route schedule, monitored remotely, and replaced if it fails, with parts and labor covered on the account. Same-day fix is the target, because the route already runs past your district.

The bean-to-cup brewers need power and a filtered water supply. Ice and water dispensers additionally need a drain, which is the most common surprise on that category — retrofitting one is far more disruptive than adding the unit itself. The walkthrough checks water, power and drainage before anything is quoted, so the requirement surfaces before you have committed to it.